Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out contact forms or consultation requests
  • Subscribe to our newsletter
  • Schedule appointments through our booking system
  • Engage with our services
  • Communicate with us via email or phone

Types of information we collect:

  • Name and contact information (email, phone number)
  • Company information and job title
  • Business requirements and project details
  • Communication preferences
  • Website usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about our services
  • Send you relevant content and updates
  • Process your requests and transactions
  • Analyze website usage and improve user experience
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., email marketing platforms, booking systems)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at contact@bizgent.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Third-Party Services

Our website and services may integrate with third-party services, including:

  • Calendly: For appointment scheduling
  • Google Analytics: For website analytics
  • Email Marketing Platforms: For newsletter delivery
  • CRM Systems: For customer relationship management

These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Updating the "Last updated" date

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@bizgent.com

Address: Bizgent Solutions, [Your Address]

Phone: [Your Phone Number]

We will respond to your inquiry within 30 days.